1. Introduction

Sweet Tour Marrakech Morocco attaches great importance to the protection of your personal data. This policy explains what data we collect, how we use it and what your rights are.

2. Data collected

We collect the following data when you make a booking or create your account:

• Surname, first name and contact details (e-mail, telephone)
• Driving licence number and identity document
• Billing address
• Payment information, processed by our secure provider
• The history of your bookings and your preferences

3. Use of the data

Your data is used exclusively to:

• Process and manage your bookings
• Contact you where something related to your rental requires it
• Comply with our legal obligations (insurance, taxation)
• Improve our services and your customer experience
• Send you offers if you have expressly consented to this

4. Sharing of data

We never sell your data. It may be shared only with:

• Our insurer, in the event of a claim
• The competent authorities, where the law requires it
• Our technical providers (payment, hosting, e-mail)

All our providers are bound by strict confidentiality commitments.

5. Cookies

Our site uses cookies to improve your experience, remember your language and measure audience figures. You can disable them in your browser settings, but some functions of the site may then no longer work properly.

6. Security

We put technical and organisational measures in place to protect your data against unauthorised access, loss or alteration: SSL encryption, restricted access, regular backups.

7. Your rights

In accordance with Moroccan legislation on the protection of personal data (law 09-08), you have the right to:

• Access your data
• Rectify or delete it
• Object to its processing
• Withdraw your consent at any time

To exercise these rights, write to us at contact@sweettourmarrakech.com.

8. Retention

We keep your data for as long as necessary for the purposes described, then delete or anonymise it in line with the applicable legal obligations (in particular tax and accounting obligations).

9. Changes

This policy may be updated. The version in force is always the one published on this page, with its date of last update.

10. Contact

For any question relating to this policy:

• E-mail: contact@sweettourmarrakech.com
• Telephone: +212 632047047
• Address: N° 872 bd bouakkaz, Marrakech 40000