Select your dates and the collection point on the home page, then choose the vehicle that suits you and fill in your details. You receive a confirmation by e-mail straight away.

The minimum age is 21, with a driving licence held for at least 2 years. A valid identity document or passport is also required at collection.

Yes, you can change or cancel your booking directly through your customer account, or by contacting us. See the section Cancellation for the details of the charges.

We accept bank cards (Visa, Mastercard), cash at the agency, and bank transfers for long-term rentals.

Yes. All online payments are protected by SSL and processed by certified payment providers. No bank details are stored on our servers.

It depends on the option you choose: payment at collection at the agency, or online prepayment to lock in the rate. A separate deposit also applies, see the section Deposit and excess.

Yes, a deposit is requested when the vehicle is collected. The amount varies with the model and is returned at the end of the rental, once the vehicle has been checked.

The excess is the maximum amount that remains payable by you in the event of damage. It can be reduced or removed with our additional insurance options, to be chosen at the time of booking.

The deposit is only blocked on your card, not charged, except where there is damage that the insurance does not cover. It is released within a few days of the return.

Most of our vehicles have a built-in GPS. Otherwise a portable GPS can be added as an option when you book.

Yes, baby seats and booster seats are available on request. Select the option when booking so that they are ready on your arrival.

Yes, unlimited mileage is included in all our standard offers, unless the rate states otherwise.

Yes, a second driver can be added when booking or at the agency, provided they meet the same age and licence criteria.

Free cancellation up to 48h before collection. After that, charges may apply depending on the notice given. See our terms and conditions for the details.

Log in to your customer account and click "Cancel" in the booking details, or contact us directly by telephone or e-mail.

Contact us as soon as you can. For flight delays or cancellations we are flexible and adapt the collection.